Dunnville Heating & Cooling ("we," "us," or "our"): your privacy matters when you visit our website or reach out for a quote. This policy describes the personal information we gather through this site, the purposes it serves, and the steps we take to keep it safe, so you can engage with our team with confidence.
Information We Collect
Only what you provide, only when you provide it. Our quote form requests five things: your name, a phone number, an email address, the location of the job, and a summary of the service you are seeking. We do not gather any further personal details through the website itself.
How We Use Your Information
Your details put to work for you. We use the information you submit to reply to your enquiry, prepare an accurate quote, arrange a convenient appointment time, and carry out the service you asked for. Occasionally we may follow up to confirm a booking or check that the work met your expectations.
Safeguards for Your Details
Good stewardship of your information guides our practices. Only employees and service partners with a direct role in serving you may see your details, storage is protected by safeguards suited to its sensitivity, and outdated records are purged on a regular schedule. We do not sell, share for marketing, or trade the information you entrust to us.
How Cookies Work Here
Cookies are small text files placed on your device when you visit. On this website they serve humble purposes: keeping the site operational, smoothing your navigation, and supporting the measurement of site usage. Should you prefer to refuse them, most browsers offer controls for clearing or declining cookies, with the trade-off that certain conveniences may disappear.
Measuring Website Usage
Questions like which pages help visitors most are answered with simple, non-identifying statistics. Our usage measurement avoids invasive techniques: no cross-site following, no individual reporting, and no attempt to link browsing behavior back to a name. What remains is an honest, big-picture view of how the site serves its readers.
Access, Correction, and Deletion
The information we hold about you belongs to you. On request, we will tell you what personal details we have, correct anything inaccurate, or remove your record entirely where no legal obligation requires us to keep it. Getting started is as simple as sending us a message through the contact details provided below.
Contact Us
Whatever your privacy question, large or small, it will receive our attention. You are welcome to write to us about this policy, about information we may have about you, or about anything else covered on this page, using the details below:
Dunnville Heating & Cooling
Email: [email protected]
Dunnville, ON